Hello @Tvfrustration,
Welcome to the Roku Community.
We would be more than happy to look further into this issue but will need more detailed information. Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? A screenshot/photo is a great help for us to understand the problem. And what troubleshooting steps have you already taken to try to resolve the issue?
With more details, we will be able to assist you further.
Regards,
Nimfa
