Channels & viewing

[A-A]

You’re doing no such thing. Sadly as it may sound the more people that continually click your faulty links it’s money for roku. Kudos

[Museple2020]

What kind of an answer is this from a forum moderator? Who or what is the appropriate team and how can they be contacted? When will this be fixed? 

[Museple2020]

I get the same issue, using the same device (Fire Stick Lite). When will this be fixed?

[Andrewforlife]

It’s been around four months since I posted about the issue, and it’s still not resolved. I don’t think a fix is happening any time soon. 

[Coco7]

I’m also having the same problem, it’s frustrating. I’ve tried everything… I can only watch the shows on my phone but not on my FireStick.

[gregkbennett]

Using Split Tunneling (Bypasser) and adding an exception to Roku in my VPNs (IPVanish, now Surfshark) fixed my video problems as well.

[LarryD08]

Yup.  turned off VPN (Surfshark), now videos work again.  Don't understand why it started when I've always used VPN.

[Digital99x]

I use IPVanish to utiloze the "special apps" on my Firestick.  I never thought it or any VPN would block the Roku app.  I disconnected my VPN connection, jumped back to the Roku app, and playback was no longer hindered.  Thank you for sharing that solution.  Heck, I work in IT and I missed that part of troubleshooting the issue.  I always have IPVanish running.

Thank you!