Channels & viewing

[revcoyote]

Hidive has stopped playing on my Roku device. When I click on the channel icon I get a blank black screen. I have already tried the delete the channel, reset the Roku, reinstall the the channel steps. No luck. I am using a Roku Ultra 4800k 2020.

[animfan99]

I purchased the offer today 2 month for .99 cents per month , it shows up that i am subscribed but when i attempt to watch anything it doesn't do anything. I rebooted the system with the same results. 

[RokuCarly]

A warm welcome here in the Roku Community, @animfan99!

Thank you for letting us know about this. No worries! We're here to help you troubleshoot The Roku Channel and help you get back on streaming HIDIVE.

Can you please confirm when did you start being unable to access this? Also, are there any error messages prompted? Kindly follow the steps provided below to help you troubleshoot the channel:

1. Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
2. Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
3. Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel

For reference, here's our support article dedicated to this: How to resolve a channel playback issue

Let us know how it goes and we'll continue assisting you from there.

Best regards,
Carly

[Alexansr1]

I am having the same issue and followed those same steps with no resolve.

[FC13]

Same here 

[FC13]

I am having the same issues 

[Dash66]

I tried this solution (twice) and I'm still having this issue. Every other channel works fine, but when I select Hidive the screen just goes black. It comes up just fine on my phone and computer.

[Dragn]

Same here 2 different Roku Ultra LT and a Hisense Roku TV

[Bobjv_74]

I'm having the same issue on 3 different Roku devices. 

[Sideswipe05]

I have 2 Roku tvs and 1 Roku stick and all of them are giving me the same problem with Hidive