Channels & viewing

[HawkQ]

The volume on my TV (Which is only a couple monthes old) keeps going up and down for no apparent reason. Is there any way to tell if it's my ROKU or an issue with my new TV?

[RokuERey]

Hi @HawkQ 

Thank you for contacting us, and welcome to the Roku Community!

I apologize for the delayed reply. Thanks for flagging us about this remote issue, and we'd like to learn more so that we can take a closer look at it.

If you're still seeing the same issue, could you tell us more about this?

• Is this a Roku device connected to your TV via HDMI, or is this a Roku TV you're having an issue with?
• What troubleshooting steps have you taken so far in trying to resolve this?

We'll be looking forward to hearing back from you.

Thanks,
Rey