Channels & viewing

[HawkQ]

The volume on my TV (Which is only a couple monthes old) keeps going up and down for no apparent reason. Is there any way to tell if it's my ROKU or an issue with my new TV?

[RokuERey]

Hi @HawkQ 

Thank you for contacting us, and welcome to the Roku Community!

I apologize for the delayed reply. Thanks for flagging us about this remote issue, and we'd like to learn more so that we can take a closer look at it.

If you're still seeing the same issue, could you tell us more about this?

• Is this a Roku device connected to your TV via HDMI, or is this a Roku TV you're having an issue with?
• What troubleshooting steps have you taken so far in trying to resolve this?

We'll be looking forward to hearing back from you.

Thanks,
Rey

[Super_Cat]

Not sure if this will help anybody. My t v volume would go up to 100. When I tried to turn it down, it would go right back up. I spent all day trying to figure out what the issue was. It turned out that the volume button on my fire stick Remote got stuck in the up position. Hope maybe this helps somebody.