Channels & viewing

[Tremalch]

I got tsn subscription and it went threw my bank etc but when I login in it on my Roku it shows I’m not but I did pay for it and when I hit subscription says it’s being used on another Roku account and I don’t have another account  

[DAspring92]

The TSN app simply says "an error occurred. Please try again later" whenever I try to watch anything. Infuriating as the only reason I got the subscription in the first place was to watch the world cup since Canada loves making people pay extra for a million services. And now they don't even work.

[Uefafan]

Same here, TSN app is working on my Roku but the Qatar games not streaming.

I have cromecast as a back up and it is working fine

[RokuKariza-D · Accepted solution]

Hello @DAspring92 @Uefafan

Thanks for the posts.

Please be advised that TSN is aware of the issue and is currently investigating it. We suggest getting in touch with their support team for updates. Many channels on Roku are developed and maintained by the channel provider themselves.

We appreciate your understanding.

All the best,
Kariza

[Zann]

Something similar happed to me, I paid it through Roku app, it was charged but the app says roku account and tsn accounts are different and that I am not subscribed. 

[Zann]

Same. TSN app is working and Roku charged the subscription but the Qatar games are not streaming. The app keeps saying: "This Roku account is being used with a different TSN account".

[Cehr]

I have the same issue. I purchased TSN through the ROKU App, but when I add the Channel to my TV it says that Roku and TSN accounts are different and that I'm not subscribed.

[Eadavich]

I have the same issue, any answers to this.

[naomgw]

here, the same problem. it was charged through my bank account. it keeps saying 'this roku account is being used with a different tsn account'   so annoying struggling with this for many hours.

[Alyfur]

Same thing is happening to me. Has anyone found a solution ?