Channels & viewing

[BeesGina]

I was able to delete SoundCloud app from the Roku mobile app. I did system restart and installed SoundCloud again but it still doesn't work. Any other troubleshooting steps? Or is there a way to get a refund since I can't access the app? Thank you.

[RokuCarly]

Welcome, @BeesGina!

We're grateful to have you here in the Roku Community.

Thanks for letting us know about this and we appreciate the steps you've taken to try and troubleshoot this app. Since the issue still persists after doing so, we highly recommend directly coordinating this with the channel provider. They are responsible for managing and maintaining the app on the Roku streaming platform and can provide the most effective assistance.

You may reach them here: Soundcloud Support | Contact Us

We hope this will be sorted out soon. 

Best regards,
Carly