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Mona29
Newbie

TRC Paramount+: Tulsa King Season 2 but episodes 6 and 7 missing

I have Paramount+ on Roku. I’m watching Tulsa King Season 2 but episodes 6 and 7 aren’t there. I’ve never had an issue and been able to watch all episodes. I’ve restarted and done updates. Anyone know why?

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26 REPLIES 26
andyross
Roku Guru

Re: Paramount+ on Roku Channel

This is one of the dangers of subscribing through another channel. There is probably a database sync issue between Paramount+ and The Roku Channel.

I subscribe directly to P+, and see up to episode 9. Plus, by subscribing directly to a service at their web site, you can use it in any device. You just have to use a separate app instead of an all-in-one view.

makaiguy
Community Streaming Expert

Re: Paramount+ on Roku Channel

@Mona29-

My Paramount+ subscription is directly with Paramount, not through Roku, although I view it through Paramount+'s own app on Roku.  New Tulsa King episodes are released there each week on Sundays.  Currently it's up to episode 9, released 11/10, with season 2 concluding with episode 10 on 11/17.

If your subscription is through Roku, and it's not showing all episodes, perhaps Roku employees @RokuAustin, @RokuMaryEF, and any other moderators can help.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
RokuRiamie-D
Community Moderator
Community Moderator

Re: Paramount+ on Roku Channel

Hi @Mona29 @andyross,

Thank you for informing us that episodes 6 and 7 of season 2 of Tulsa King are not available on The Roku Channel. We also appreciate your assistance, @makaiguy, for bringing this to our attention.

We have already coordinated this with our Roku-appropriate team for review, and they are already working on it. We appreciate your patience and cooperation as we work on this issue. Please let us know if there's anything else we can assist you with.

Regards,
Riamie

Riamie D.
Roku Community Moderator
0 Kudos
TimmyB
Newbie

Re: Paramount+ on Roku Channel

Glad others have reported this.  Took me 30 minutes of searching to find this chat group.  Can’t really go on w/o these episodes!  Will you provide direct responses to all who have notified here?

BSide
Reel Rookie

Re: Paramount+ on Roku Channel

Still not fixed. Would you have an ETA? 

RokuRiamie-D
Community Moderator
Community Moderator

Re: Paramount+ on Roku Channel

Hi @BSide,

Welcome to the Roku Community!

We understand that you are also having trouble with the Tulsa King content on your Paramount Plus on the Roku channel with missing episodes. Our Roku-appropriate team is already working on it, we'll keep you updated as soon as we have further instructions from our appropriate team.

Thank you for your understanding. Your patience and cooperation mean a lot to us.

Regards,
Riamie

Riamie D.
Roku Community Moderator
0 Kudos
Jjjax
Newbie

Re: TRC Paramount+: Tulsa King Season 2 but episodes 6 and 7 missing

What's the status

 

TowerIQ
Reel Rookie

Re: TRC Paramount+: Tulsa King Season 2 but episodes 6 and 7 missing

Roku;

We are paying customers, and as such we have the right to expect a certain level of service. Roku is presently not meeting that level of service with the Tulsa King Season 2 episode issue.

 Roku needs to put more effort into addressing this episode issue AND assure that your customers are kept updated on progress no less than every day.

BSide
Reel Rookie

Re: Paramount+ on Roku Channel

May i remind you, that you have competitors that we can do business with instead....

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