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andyross
Roku Guru

Re: Paramount+ on Roku Channel

As noted: NEVER SIGN UP THROUGH A 3RD PARTY!!!

I would CANCEL your subscription through The Roku Channel, and subscribe DIRECTLY on the Paramount+ site. The drawback is this may require a new login and redoing your profile. You could also subscribe through Roku, which may use the same profile. That would probably be done by installing the app and signing up through that. Maybe someone who has done similar can give some info on what works.

The only drawback to not going through TRC is that you don't have a one-stop-shop to view everything together.

Bnlforland
Reel Rookie

Re: Paramount+ on Roku Channel

I’m a paramount + subscriber and am having the same problem as described. Now when I try to go direct through the P+ app it is not allowing me to search or get past the main screen. There is a glitch. If you subscribe to P+ you are automatically pushed to use the Roku app when you use a Roku TV. 

Kmac71
Newbie

Re: Paramount+ on Roku Channel

This is ridiculous! Tulsa King is the reason I signed up for P+!!!!! My son loves it. Imagine if we all stopped paying our Roku bill and said “it’s a glitch. We will look into it and get back to you” 😂 it’s been FIVE DAYS (at least) and NOTHING! At this point, I say we all cancel…This is disrespectful (and theft)!!!

0 Kudos
Kmac71
Newbie

Re: TRC Paramount+: Tulsa King Season 2 but episodes 6 and 7 missing

Why would they care. They take our money either way! My son and I planned a Tulsa King marathon this weekend. They ruined it. I’m sure I’ll get a refund, right after my apology 😂 

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Kmac71
Newbie

Re: Paramount+ on Roku Channel

Are you aware that it was never fixed? Do you care? Were you planning on updating us? Do you feel even slightly bad for people that paid you for a service that you are not providing?This is RIDICULOUS!!!!!

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BSide
Reel Rookie

Re: Paramount+ on Roku Channel

Day 6 and still no resolution.  Does the problem stem from Paramount+ or Roku?

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Bnlforland
Reel Rookie

Re: Paramount+ on Roku Channel

Wrong. I subscribe directly to P+ and cannot see episodes 6&7 from Season 2 of Tulsa King.

andyross
Roku Guru

Re: Paramount+ on Roku Channel

I'm not home, but in my P+ phone app, I see all 10 episodes, and those 'missing' episodes 6 and 7.

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TowerIQ
Reel Rookie

Re: Paramount+ on Roku Channel

Sorry andyross (Roku Guru) but what happens on a phone app does not signify.

As of 1:15PM US Central Time, Paramount+ on Roku Channel is still glitched on the Roku streaming players. This has been a problem for days. Customers that have streaming devices and big screen TVs expect the system to function as promised.

RokuTakashi
Community Moderator
Community Moderator

Re: Paramount+ on Roku Channel

Hi, Community users.

Thanks for keeping us posted on this thread.

We have inquired for an update with our team regarding the missing episodes of the Tulsa King Season 2. This will be further worked on by our team,

In the meantime, we hope for your patience and understanding as we work on this matter.

Best wishes,
Kash

Takashi O.
Roku Community Moderator
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