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I have Paramount+ on Roku. I’m watching Tulsa King Season 2 but episodes 6 and 7 aren’t there. I’ve never had an issue and been able to watch all episodes. I’ve restarted and done updates. Anyone know why?
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Hi Community user,
Greetings from the Roku Community!
Update: Season 2, episodes 6 and 7 of Tulsa King are now available on Paramount Plus through the Roku Channel. If you can't find them, we recommend trying the following:
Software update your device:
- Press Home on your Roku remote
- Scroll and select Settings
- Select System
- Select Software update
- Select Check Now to manually check for updates
Restart your device:
- Press Home on your Roku remote
- Scroll and select Settings
- Select System
- Select Power. If you do not see a Power submenu, skip to the next step.
- Select System restart
Please let us know if the issue persists, we would be more than willing to help.
Cheers,
Riamie
Roku Community Moderator
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Re: Paramount+ on Roku Channel
This is one of the dangers of subscribing through another channel. There is probably a database sync issue between Paramount+ and The Roku Channel.
I subscribe directly to P+, and see up to episode 9. Plus, by subscribing directly to a service at their web site, you can use it in any device. You just have to use a separate app instead of an all-in-one view.
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Re: Paramount+ on Roku Channel
My Paramount+ subscription is directly with Paramount, not through Roku, although I view it through Paramount+'s own app on Roku. New Tulsa King episodes are released there each week on Sundays. Currently it's up to episode 9, released 11/10, with season 2 concluding with episode 10 on 11/17.
If your subscription is through Roku, and it's not showing all episodes, perhaps Roku employees @RokuAustin, @RokuMaryEF, and any other moderators can help.
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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Re: Paramount+ on Roku Channel
Thank you for informing us that episodes 6 and 7 of season 2 of Tulsa King are not available on The Roku Channel. We also appreciate your assistance, @makaiguy, for bringing this to our attention.
We have already coordinated this with our Roku-appropriate team for review, and they are already working on it. We appreciate your patience and cooperation as we work on this issue. Please let us know if there's anything else we can assist you with.
Regards,
Riamie
Roku Community Moderator
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Re: Paramount+ on Roku Channel
Glad others have reported this. Took me 30 minutes of searching to find this chat group. Can’t really go on w/o these episodes! Will you provide direct responses to all who have notified here?
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Re: Paramount+ on Roku Channel
Still not fixed. Would you have an ETA?
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Re: Paramount+ on Roku Channel
Hi @BSide,
Welcome to the Roku Community!
We understand that you are also having trouble with the Tulsa King content on your Paramount Plus on the Roku channel with missing episodes. Our Roku-appropriate team is already working on it, we'll keep you updated as soon as we have further instructions from our appropriate team.
Thank you for your understanding. Your patience and cooperation mean a lot to us.
Regards,
Riamie
Roku Community Moderator
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Re: TRC Paramount+: Tulsa King Season 2 but episodes 6 and 7 missing
What's the status
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Re: TRC Paramount+: Tulsa King Season 2 but episodes 6 and 7 missing
Roku;
We are paying customers, and as such we have the right to expect a certain level of service. Roku is presently not meeting that level of service with the Tulsa King Season 2 episode issue.
Roku needs to put more effort into addressing this episode issue AND assure that your customers are kept updated on progress no less than every day.
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Re: Paramount+ on Roku Channel
May i remind you, that you have competitors that we can do business with instead....