Channels & viewing

[Mona29]

I have Paramount+ on Roku. I’m watching Tulsa King Season 2 but episodes 6 and 7 aren’t there. I’ve never had an issue and been able to watch all episodes. I’ve restarted and done updates. Anyone know why?

[andyross]

This is one of the dangers of subscribing through another channel. There is probably a database sync issue between Paramount+ and The Roku Channel.

I subscribe directly to P+, and see up to episode 9. Plus, by subscribing directly to a service at their web site, you can use it in any device. You just have to use a separate app instead of an all-in-one view.

[makaiguy]

@Mona29-

My Paramount+ subscription is directly with Paramount, not through Roku, although I view it through Paramount+'s own app on Roku.  New Tulsa King episodes are released there each week on Sundays.  Currently it's up to episode 9, released 11/10, with season 2 concluding with episode 10 on 11/17.

If your subscription is through Roku, and it's not showing all episodes, perhaps Roku employees @RokuAustin, @RokuMaryEF, and any other moderators can help.

[RokuRiamie-D]

Hi @Mona29 @andyross,

Thank you for informing us that episodes 6 and 7 of season 2 of Tulsa King are not available on The Roku Channel. We also appreciate your assistance, @makaiguy, for bringing this to our attention.

We have already coordinated this with our Roku-appropriate team for review, and they are already working on it. We appreciate your patience and cooperation as we work on this issue. Please let us know if there's anything else we can assist you with.

Regards,
Riamie

[TimmyB]

Glad others have reported this.  Took me 30 minutes of searching to find this chat group.  Can’t really go on w/o these episodes!  Will you provide direct responses to all who have notified here?

[BSide]

Still not fixed. Would you have an ETA? 

[RokuRiamie-D]

Hi @BSide,

Welcome to the Roku Community!

We understand that you are also having trouble with the Tulsa King content on your Paramount Plus on the Roku channel with missing episodes. Our Roku-appropriate team is already working on it, we'll keep you updated as soon as we have further instructions from our appropriate team.

Thank you for your understanding. Your patience and cooperation mean a lot to us.

Regards,
Riamie

[Jjjax]

What's the status

[TowerIQ]

Roku;

We are paying customers, and as such we have the right to expect a certain level of service. Roku is presently not meeting that level of service with the Tulsa King Season 2 episode issue.

 Roku needs to put more effort into addressing this episode issue AND assure that your customers are kept updated on progress no less than every day.

[BSide]

May i remind you, that you have competitors that we can do business with instead....