Channels & viewing

[olporr]

We'll be watching Hulu, Netflix, etc. and suddenly - without anyone touching any type of remote or the phone app - suddenly will flip to YouTube TV. I've no idea as to why other than somehow there's a device (at a neighbor's home?) transmitting on the same frequency. An ideas on how to fix this or get some more data on what might cause it?

[RokuERey]

Hi @olporr,

Thanks for reaching us here in the Roku Community!

We understand that you're having an issue with your Roku device and we'd like to learn more about this and see how we can get this one up.

Is this an issue that happens every time you stream these channels, or an intermittent case? Does a system restart help, or does it come even after the reset?

Let us know more about this so that we can further assist you.

Thanks,
Rey