You haven't provided any information that might help. What is the model number of your Roku? What app/channel isn't working?
Is this normal? It depends. If it's a channel that a provider has stopped supporting, or Roku removed it because of not meeting the terms of conditions required, then it could be.
Dan
Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee, just another user.
