Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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RokuJechealR
Community Moderator
Community Moderator

Re: Spectrum tv app needs to be signed into everytime

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Hi @vbtytan,

A warm welcome to the Roku Community!

We understand you have an issue with the Spectrum channel. Did you try the troubleshooting steps that @RokuAnjelie provided above? If not, please follow the steps and see if it works.

Let us know how it goes.

All the best,

Chel

Jecheal R.
Roku Community Moderator
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DTFit
Newbie

Re: Spectrum tv app needs to be signed into everytime

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Same issue, tried uninstalling, rebooting, reinstalling, same issue.  3 new 65" rokus.  No issue on older rokus, 5 years at home, just these 3 new. 

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RokuJechealR
Community Moderator
Community Moderator

Re: Spectrum tv app needs to be signed into everytime

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Hi @DTFit,

Welcome, and thanks for your first post in the Roku Community!

We appreciate you for taking such fantastic troubleshooting steps. You'll want to contact the channel provider's customer support to report the issue and get further assistance.

Please be advised that the channel providers develop and maintain many channels on Roku.
You can reach Spectrum support here.

Please let us know if there's anything else we can do to help.

All the best,

Chel

Jecheal R.
Roku Community Moderator
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