Channels & viewing

[Kittens]

I am unable to live stream CNBC, only have access to videos. I have signed in via my TV provider, Sling TV but I can only access CNBC recordings.
I have deleted the app and rebooted roku and add back the app but the same issue on my 3 TVs  

I read the post from another user having to login each time but only had access for 10 minutes to CNBC Live but I don’t get any access, only have access to the recordings. Does anyone have a fix for this? Thank you 

Judy 

[RokuJechealR · Accepted solution]

Hi @Kittens,

Thanks for your first post in the Roku Community!

We appreciate you taking such fantastic troubleshooting steps; this is a good indication that there is likely an issue within that specific channel that will need to be addressed with an update from the channel publisher. Please be advised that Roku only transmits the channel and is not responsible for the contents within an app. The respective channel is solely choosing the contents, and we have no control over the programming or operation of the channel. We recommend contacting Sling TV Support to report the issue and for further help.

You can reach out to Sling TV support here.

Please keep us posted if you need further assistance or clarification.

All the best,

Chel