Channels & viewing

[Go33]

I'm having the same problem loading streaming channels on my TCL television. One day I can load all the streaming channels on Roku and another day none of them. I updated the TV software, reloaded the channels and reset my internet connection with no success. I changed routers to make sure it wasn't one of my security settings or the DNS being used. Still the same problem. I then tested many of the same channels that are live on Tubi. They work fine there. The problem seems to be with the Roku sever software from what I can tell.

[RokuJohnB]

Hi @Go33,

Greetings from the Roku Community!

We will be more than happy to take a closer look into this issue that you're having. May we know what Roku device you are using right now? (Roku Express, Roku streaming stick, Roku Ultra, Roku streambar, Roku TV-Specify) Are you getting any error messages or codes? How far is your Roku device from your network router?

We look forward to hearing from you soon.

Thanks,

John