Channels & viewing

[Liz1948]

Phone # for Sling Support:  

"You can also call our customer service by phone 1.888.363.1777, they are available at 9:30 AM EST until 12 AM ET. "

[Gator2014]

Saw a few replies to my post. I have already contacted Sling Customer Service, they verified it is on the Roku end. I have gone through all of the steps, as other users have to no avail. As the DVR works on other devices, it can't be on Sling's end, it has to be an issue with Roku. I hope Roku gets this figured out soon. 

[garyabc]

I also have "No data available" on my Sling DVR, both hosted and AirTV OTA on each of 2 Roku ultras. Android clients work fine.

[aause]

It's also an issue with both of my Apple TVs

[rkpas]

Issue appears to be resolved as of now. 

[John-Y128]

Sling TV has announced a fix, it had nothing to do with Roku.

[Katinka]

I receive the same message. "No Data Available." What am I supposed to do, please?

[Katinka]

How were you able to actually get a chat agent? I've tried and cannot!

[Blueskat]

Absolutely correct, John-Y128, it had nothing to do with Roku.

I spoke with Sling on their chat earlier today about this issue. The agent knew about a Sling TV app release v8.17.0.1884 (released on 02/02/2022), but nothing about a v8.19 which was released sometime between then and around 02/23/2022 and is the version installed on my Roku Ultra.

To quote Strother Martin in Cool Hand Luke: "What we've got here is failure to communicate!"

[Liz1948]

Everything is fixed and working now. Someone asked how i reached a Live chat agent? I asked virtual agent to give me a Live agent.