Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
RokuMary-F
Community Moderator
Community Moderator

Re: SiriusXM App won't open on my Roku

Jump to solution

Hi everyone,

Thanks for continuing to share what you're observing.

Our team has continued investigating the issue and hopes to have a resolution soon. We'll get back to you once we have an update available. I'll be sure to let the Community know. In the meantime, please help us with the required details I requested from my previous post so we can send additional information for the investigation to our engineering team.

Please be aware that we are actively monitoring and investigating the discussions on this thread. Thanks again for your continued patience.


Best regards,
Mary

Mary F.
Roku Community Moderator
0 Kudos
mikegatto
Reel Rookie

Re: Sirius app won’t load from home screen

Jump to solution

I posted yesterday that it was NOT working on Roku - today (12/14/2022) I clicked on the SiriusXM app on Roku and it worked!!  Thank you very much!! 

0 Kudos
atc98092
Community Streaming Expert

Re: Sirius app won’t load from home screen

Jump to solution

This just proves that the problem was on the SXM server side. I just checked my Premiere, and it hasn't had any updates since early yesterday morning. But the SXM channel now opens, where yesterday it crashed back to home. Roku changed nothing, so SXM fixed their problem.

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
0 Kudos
Pjeanl5754
Reel Rookie

Re: Sirius app won’t load from home screen

Jump to solution

Got a phone call from Sirius this morning. App now working again. Must have been a glitch on their end.

0 Kudos
sdeltito
Newbie

Re: SiriusXM App won't open on my Roku

Jump to solution

Continued issue.  So frustrating.  Issue ID:  GE-503-694

0 Kudos
RokuDanny-R
Retired Moderator

Re: SiriusXM App won't open on my Roku

Jump to solution

@sdeltito 

Thanks for the post.

Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos
largosunset
Reel Rookie

Re: SiriusXM App won't open on my Roku

Jump to solution

It's working since I uninstalled and reinstalled the app.

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.