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Signing in when I have started subscribing

I have just subscribed to Acorn TV, using the code I have always used with Roku purchases.  Roku recognizes the new subscription.

But when I try to watch, a notice comes up: “You have already subscribed to Acorn TV via Roku.  Please use the credentials you used when you subscribed to Sign in.

what does this mean?

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Community Streaming Expert

Re: Signing in when I have started subscribing

If you subscribed via Roku try accessing Acorn through The Roku Channel instead of the Acorn channel app.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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