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Haydenlong
Newbie
‎05-30-2023 02:04 AM

Screen not working? Went completely black

My Roku tv turned on this morning. Top of screen darker than bottom, then after a few minutes of watching TV, screen went completely black but still had sound. Anyone else having this issue?

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renojim
Community Streaming Expert
‎05-30-2023 12:43 PM

Re: Screen not working? Went completely black

A whole lot of people.  Check the "TV" section of the "community", particularly this thread:

https://community.roku.com/t5/Discussions/OS-11-5-Roku-TV-TCL-Black-Screen-on-display/td-p/830524

https://community.roku.com/t5/Discussions/bd-p/rokutv-discussions

You should contact the manufacturer (which most likely isn't Roku).  I hope it's still under warranty.

Where can I get support for my Roku TV™? | Official Roku Support

 

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