Channels & viewing

[LongIslandBirdW]

Last night I was watching Blacklist. At approximately 10:20 PM New York time I lost the signal. I've been watching New York City stations for several years in my home on Long Island using a TV antenna. I never had a problem until I suddenly lost NBC's signal. The other channels work just fine. Are they having broadcast problems? This morning, May 29th 2023, I am still unable to receive any NBC broadcasts. Any ideas what happened?

[RokuTakashi · Accepted solution]

Hey @LongIslandBirdW,

Thanks for posting in the Roku Community!

We're sorry to hear about the broadcast issue you experienced. Have you tried to check the connection of your TV antenna with the TV or Roku device? If that checks out, do a restart of your Roku device from Settings > System > System Restart.

If you're still having the issue, it's best to contact the channel provider's support directly to further inquire and address the issue.

Moreover, if there's anything else we can assist you with, let us know.

All the best,
Kash