Channels & viewing

[Whippet2024]

Same issue and I have tried the fixes noted here - without success. Support told me to contact the manufacturer because it is Likley co-axial port issue on the tv itself. That seems highly unlikely to me - coincidence this is all started after software issue. 

Very frustrating and disappointed it can't be resolved 

[tcp]

When I first installed the TV and connected it to Wifi, it did a firmware update.   Then applying the fix from AvsGunnar worked.  Is your firmware to the latest revision?  I doubt a coax issue would be the problem.  If you can "scan" for  the channels and actual channels show up, your coax is fine.  They shouldn't disappear just not be able to get a signal once you've scan and saved them if there is an antenna issue.

[MrsNut]

Hi. Have you tried the fix by @tcp ?  I'm going to paste his post and it fixed my issue. Please read the following and good luck!

Re: Roku updated and have lost all my Antenna channels.

 

So, after spending an inordinate amount of time on this, I have a fix.  It seems there are two "live tv" sections within the firmware.  Horrible coding, but it seems to exist.  One has access to the antenna channels, the other doesn't.

If you follow the instructions below exactly, you access the "live tv" (and rename it) that has access to the actual OTA channels you have set.  If you simply chose the "live tv" button in the shortcuts, you only have  access the ROKU streaming channels.

This information came from the user @AvsGunnar here:

https://community.roku.com/t5/Solving-playback-issues/Lost-all-antenna-and-live-channels-this-evenin...

The instructions I followed are pasted below:

Instead of looking for Settings/TV Inputs/Antenna TV, try looking for Settings/TV Inputs/Live TV.  Then "Enable" this Input. (it may be listed under Unused Inputs")

Then go to Settings/TV Inputs/Rename and change it to Antenna (or whatever you want to call it).

When you want to watch your OTA/Antenna/Local Channels, make sure you select this new Antenna Input tile from the Home Screen.

-----

By default in Roku OS 11, Antenna TV Input was renamed LiveTV,, but Roku also added a Menu Item on the left side of Home Screen also called LiveTV.   The Live TV Menu Item only shows Streaming Channels from the Roku Channel LiveTV.  In order to watch your OTA/Antenna channels, you must select the LiveTV Input tile from the Home Screen. (this is the one mentioned above that is can be renamed Antenna or whatever you wish).

If you want the Antenna Input to only contain local channels, you can hide the Streaming Channels by going to Settings/TV Inputs/[Antenna aka LiveTV]/Manage Channels/Hide Streaming Channels.

-----

Many users are selecting the LiveTV from the left side Menu and wondering why their OTA channels are missing.  They are not missing.  Roku made a confusing decision to name two features the same LiveTV by default but perform different functions.

Others users are experiencing issues with some RokuTVs that seem to lose the OTA channels from memory, so not sure which issue you are actually experiencing.

[Calliemae7]

I also am having this issue too. But it’s middle of May and this just happened for us. Yesterday all was normal and good. 

ID is 

2E-193-153

[MrsNut]

Hi! I had to go back in my feed and find you the how to posted by another user. It worked just fine, and was very easy to do.. ROKU won't help, so we just help each other. Anyhow, here's the how to, good luck! 

Hi. Have you tried the fix by @tcp   I'm going to paste his post and it fixed my issue. Please read the following and good luck!

Re: Roku updated and have lost all my Antenna channels.

 

So, after spending an inordinate amount of time on this, I have a fix.  It seems there are two "live tv" sections within the firmware.  Horrible coding, but it seems to exist.  One has access to the antenna channels, the other doesn't.

If you follow the instructions below exactly, you access the "live tv" (and rename it) that has access to the actual OTA channels you have set.  If you simply chose the "live tv" button in the shortcuts, you only have  access the ROKU streaming channels.

This information came from the user @AvsGunnar here:

https://community.roku.com/t5/Solving-playback-issues/Lost-all-antenna-and-live-channels-this-evenin...

The instructions I followed are pasted below:

Instead of looking for Settings/TV Inputs/Antenna TV, try looking for Settings/TV Inputs/Live TV.  Then "Enable" this Input. (it may be listed under Unused Inputs")

Then go to Settings/TV Inputs/Rename and change it to Antenna (or whatever you want to call it).

When you want to watch your OTA/Antenna/Local Channels, make sure you select this new Antenna Input tile from the Home Screen.

-----

By default in Roku OS 11, Antenna TV Input was renamed LiveTV,, but Roku also added a Menu Item on the left side of Home Screen also called LiveTV.   The Live TV Menu Item only shows Streaming Channels from the Roku Channel LiveTV.  In order to watch your OTA/Antenna channels, you must select the LiveTV Input tile from the Home Screen. (this is the one mentioned above that is can be renamed Antenna or whatever you wish).

If you want the Antenna Input to only contain local channels, you can hide the Streaming Channels by going to Settings/TV Inputs/[Antenna aka LiveTV]/Manage Channels/Hide Streaming Channels.

-----

Many users are selecting the LiveTV from the left side Menu and wondering why their OTA channels are missing.  They are not missing.  Roku made a confusing decision to name two features the same LiveTV by default but perform different functions.

Others users are experiencing issues with some RokuTVs that seem to lose the OTA channels from memory, so not sure which issue you are actually experiencing.

[MrsNut]

You're going about it all wrong! From another user @AvsGunnar , there's this absolutely beautiful fix!  It puts a tile on your screen for your antenna channels.  In following these very easy steps, I didn't have to rename anything or do any work, the actual tile was there and you just had to check the box to get it to appear on  your home screen. Here ya go! Follow the directions and no more hiding anything

Instead of looking for Settings/TV Inputs/Antenna TV, try looking for Settings/TV Inputs/Live TV.  Then "Enable" this Input. (it may be listed under Unused Inputs")

Then go to Settings/TV Inputs/Rename and change it to Antenna (or whatever you want to call it).

When you want to watch your OTA/Antenna/Local Channels, make sure you select this new Antenna Input tile from the Home Screen.

-----

By default in Roku OS 11, Antenna TV Input was renamed LiveTV,, but Roku also added a Menu Item on the left side of Home Screen also called LiveTV.   The Live TV Menu Item only shows Streaming Channels from the Roku Channel LiveTV.  In order to watch your OTA/Antenna channels, you must select the LiveTV Input tile from the Home Screen. (this is the one mentioned above that is can be renamed Antenna or whatever you wish).

If you want the Antenna Input to only contain local channels, you can hide the Streaming Channels by going to Settings/TV Inputs/[Antenna aka LiveTV]/Manage Channels/Hide Streaming Channels.

-----

Many users are selecting the LiveTV from the left side Menu and wondering why their OTA channels are missing.  They are not missing.  Roku made a confusing decision to name two features the same LiveTV by default but perform different functions.

Others users are experiencing issues with some RokuTVs that seem to lose the OTA channels from memory, so not sure which issue you are actually experiencing.

[MrsNut]

Instead of looking for Settings/TV Inputs/Antenna TV, try looking for Settings/TV Inputs/Live TV.  Then "Enable" this Input. (it may be listed under Unused Inputs")

Then go to Settings/TV Inputs/Rename and change it to Antenna (or whatever you want to call it).

When you want to watch your OTA/Antenna/Local Channels, make sure you select this new Antenna Input tile from the Home Screen.

-----

By default in Roku OS 11, Antenna TV Input was renamed LiveTV,, but Roku also added a Menu Item on the left side of Home Screen also called LiveTV.   The Live TV Menu Item only shows Streaming Channels from the Roku Channel LiveTV.  In order to watch your OTA/Antenna channels, you must select the LiveTV Input tile from the Home Screen. (this is the one mentioned above that is can be renamed Antenna or whatever you wish).

If you want the Antenna Input to only contain local channels, you can hide the Streaming Channels by going to Settings/TV Inputs/[Antenna aka LiveTV]/Manage Channels/Hide Streaming Channels.

-----

Many users are selecting the LiveTV from the left side Menu and wondering why their OTA channels are missing.  They are not missing.  Roku made a confusing decision to name two features the same LiveTV by default but perform different functions.

Others users are experiencing issues with some RokuTVs that seem to lose the OTA channels from memory, so not sure which issue you are actually experiencing.

[Tony1954]

Others have mentioned the solution - and that you have to pick between streaming channels and Live Antenna channels. 

THIS IS A PUBLIC SAFETY ISSUE as well as an inconvenience. The antenna channels get buried in the 100's of Roku channels.  Making it impossible to quickly get to local news broadcasts of emergencies. Like the tornado warning yesterday here where I live. 

So I've purchased a digital converter box with an ATSC TV turner. They are cheap now on Amazon. You hook your antenna to the tuner and connect the turner to an HDMI or RCA connector on the TV.  Now when I want just broadcast TV I just select the input on the screen and there we be. 

But this is nonsense and Roku just wants eyes on all the internet channels they push. The TV's all have a separate physical antenna input and there absolutely NO REASON the antenna input could not have a corresponding input selection link on the home screen of the TV. 

[MrsNut]

If you go back in the tread and read the fix which is very simple you DO NOT have to choose between them and you did not have to purchase what you did. In settings there's a box on my tv that I ticked and poof I got a tile on my screen that says antenna tv. So my home screen in addition to live tv tile has antenna tv tile.  If there's a fix why would you buy something? If by chance you did not see the directions posted to use as a work around to put the antenna tv tile on your screen let me know

[tcp]

The antenna can be set up as described previously and integrates the OTA channels with the streaming channels of ROKU.  The channels show up at the beginning of the list of OTA&Streaming channels. 

The only issue I can see with that is:  If you are high up in the streaming channels, it takes quite a while to scroll back to the OTA channels using the basic Roku remote, which doesn't have numbers on it, just arrows. 

If this is worrisome, you can remove the streaming channels from the list as described in the above posts and JUST have the OTA channels.