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spvone
Reel Rookie

Roku says my Showtime expired. It did not. Anyone with the same issue? Roku live support is GARBAGE.

I've removed and reinstalled the channel, signed out and back in, reset the TV, updated my password on Showtime, and spoke with tech support. Nothing has worked. Support told me they would call me back but never did. Similar issue anyone?

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3 REPLIES 3
renojim
Community Streaming Expert

Re: Roku says my Showtime expired. It did not. Anyone with the same issue? Roku live support is GARB

@spvone, did you subscribe through Roku or directly with Showtime?  If you subscribed through Roku your subscription will show up at https://my.roku.com/account/subscriptions .  If no subscription is shown there then you didn't subscribe through Roku.  If there is a subscription shown there, make sure the email address displayed under Settings->System->About matches the email address you used to log in at https://my.roku.com .

If you didn't subscribe through Roku then you'll have to take it up with Showtime.

Roku Community Streaming Expert

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Streamer317
Roku Guru

Re: Roku says my Showtime expired. It did not. Anyone with the same issue? Roku live support is GARB

@renojim  This is a spammer. They copied and pasted the same post twice. 

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spvone
Reel Rookie

Re: Roku says my Showtime expired. It did not. Anyone with the same issue? Roku live support is GARB

I posted in two relevant communities, you basement dweller. Compensated by Roku much, troll?

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