@spvone, did you subscribe through Roku or directly with Showtime? If you subscribed through Roku your subscription will show up at https://my.roku.com/account/subscriptions . If no subscription is shown there then you didn't subscribe through Roku. If there is a subscription shown there, make sure the email address displayed under Settings->System->About matches the email address you used to log in at https://my.roku.com .
If you didn't subscribe through Roku then you'll have to take it up with Showtime.
Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee.
