Channels & viewing

[RokuCarly]

Hi, @Trippnwo.

Thank you for providing us with the requested details.

Rest assured that we have already coordinated this with the appropriate investigation team. Once we receive updates regarding this case, we'll let the Community know. 

We appreciate your patience and understanding as we work on this. 

Regards,
Carly

[leighalden]

I have the exact same issue and have previously also reported on this issue.  I also have my current NFL+ Premium subscription direct from NFL but there has been no apparent way for me to get this service via the Roku NFL channel or app. 

If I had bought my NFL subscription via Roku, it seems that there would have been no problem getting replays of NFL games on my Roku TV.  If this is the case, it seems that there should be a way to connect the service I have via NFL to what is offered from Roku with the NFL app.  

[RokuCarly]

Hi, Community users!

Welcome to the Roku Community.

Thanks for informing us about the playback issues you've encountered within the NFL app on your Roku devices. We'd be happy to help you find the best resolution possible. 

In cases like this, have you coordinated this with the service provider yet? If not, we highly recommend connecting with their Support team for further assistance as they manage and update their app on the Roku streaming platform independently. 

You may reach them here: NFL Support

In the meantime, we appreciate the troubleshooting steps you've taken to resolve the issue so far.

Keep us posted on how it goes!

Warm regards,
Carly