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randomroller1
Reel Rookie

Roku asks me to subscribe to MGMplus but i already have MGMplus through Verizon

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I have MGMplus thru my tv provider but roku wants me to subscribe. Why?

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renojim
Community Streaming Expert

Re: Roku asks me to subscribe to MGMplus but i already have MGMplus through Verizon

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Roku has no way of knowing you get a subscription through Verizon.  Some apps require you to authenticate through your cable provider and others require you to log in with a username and password.  The MGM+ app seems to be one of the latter.  If you have a username and password that you can use on the MGM+ website, you should be able to use the same credentials in the Roku app.  If you don't, you should ask Verizon why you don't.

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renojim
Community Streaming Expert

Re: Roku asks me to subscribe to MGMplus but i already have MGMplus through Verizon

Jump to solution

Roku has no way of knowing you get a subscription through Verizon.  Some apps require you to authenticate through your cable provider and others require you to log in with a username and password.  The MGM+ app seems to be one of the latter.  If you have a username and password that you can use on the MGM+ website, you should be able to use the same credentials in the Roku app.  If you don't, you should ask Verizon why you don't.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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