Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Genab
Newbie

Can not get new TV to work

Jump to solution

When trying to set up a new TV with FUBO I get the error the user ID and password is not a valid combination. I tried resetting my Roku password but got the same thing. Also on an established TV since this happened, am getting the same error message. 

Labels (1)
0 Kudos
1 Solution

Accepted Solutions
renojim
Community Streaming Expert

Re: Can not get new TV to work

Jump to solution

You never need to enter your Roku password in any app - no app has access to your Roku account password.  If Fubo is asking for a password, it's asking for your Fubo password.  Also, when an app asks you to log in it will offer the email address that's associated with your Roku account which is a Roku requirement, but if you use a different email address for your Fubo account, enter that.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

0 Kudos
1 REPLY 1
renojim
Community Streaming Expert

Re: Can not get new TV to work

Jump to solution

You never need to enter your Roku password in any app - no app has access to your Roku account password.  If Fubo is asking for a password, it's asking for your Fubo password.  Also, when an app asks you to log in it will offer the email address that's associated with your Roku account which is a Roku requirement, but if you use a different email address for your Fubo account, enter that.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.