Channels & viewing

[BillGC]

The Amazon Roku app doesn't work this way anymore. Pushing down arrow shows the other episodes.

[RokuRiamie-D]

Thanks for providing your device details @BillGC.

This has been forwarded to our Roku team, and we will let you know once we have additional information about this matter. In the meantime, we would appreciate your patience and cooperation as we work on this issue.

Thank you for your understanding.

Cheers,
The Roku Community Team

[RokuRiamie-D]

Hi @BillGC and @csullender,

Greetings from the Roku Community!

Regarding your issue about the Amazon Originals content on the Prime Video channel that plays Spanish, you should be able to change the language during the playback by bringing up the app controls and changing it.

If it does not work, we suggest contacting the Prime Video channel provider directly, as we do not develop or control the app or its content.

Thank you for your understanding.

Cheers,
The Roku Community Team

[BillGC]

FYI... I was able to resolve the issue... In a manner of speaking.

I had reset the Roku to factory defaults and then rebuild it. Simply removing and re-adding the Prime Video app was not enough.

The Amazon Originals now play in English.

Thank you.

[RokuRiamie-D]

Hi @BillGC,

Thanks for keeping us posted!

We are glad to hear that your issue with Prime Video - Amazon Originals content is fixed. Please don't hesitate to contact us again if you have any Roku-related concerns.

For further Roku support, you can:

• Create a post here in the Roku Community
• Explore our comprehensive collection of help FAQs and videos. Get started here: Roku Support page

Thank you for your cooperation.

Best,
The Roku Community Team

[AvsGunnar]

@csullender 

Are you sure you are selecting "Audio Options" as mentioned by @makaiguy ?  It is all the way to the right in the overlay menu.  Do not select "Language" from Subtitles/CC. (this is for text).

Reacher is playing in English fine on my Roku devices using Prime Video.