Channels & viewing

[CommMeetin]

I turn off captions on YouTube app. Then, after ads, they go back on. I go through turning them off again. After another ad, they turn on again. I go through this all the time. Help me, please. I'm being driven nuts. It never did this before. 

[RokuTakashi]

Hi, @CommMeetin 

Thanks for posting, and welcome to the Roku Community.

We appreciate you sharing your concern about the YouTube ads and captions, and we're here to refer you to the right support to address the issue.

For this matter, we would recommend reaching out to YouTube's support and inquiring further about this issue. It is important to note that apps on Roku are directly managed by the channel provider. This includes the content, features, and interface of the app.

You can reach out to them at YouTube | Help

We hope you find this information useful, and feel free to reach out to us anytime.

Thanks,
Kash