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Trivera
Newbie

Roku Warner subscription

I am getting charged for Warner media and I don't even know what it is. It's not my HBO like you all are stating. I am getting charged 15.99 for Warner AS WELL as 10.99 for HBO and it actually says HBO. My bill record shows me paying for 4 different subscriptions and then when I click on my list of subscriptions it only shows 3 which it does not show the Warner that I am being charged for. I can't even get into contact with roku people. I have literally been going in circles getting no where! 

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makaiguy
Community Streaming Expert

Re: Roku Warner subscription

Might you have two HBO accounts, one through Roku, and one through some other venue (through some other entity like Amazon, YouTube, etc., or directly with HBO)?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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