Channels & viewing

[cjsebes]

We are experiencing the uncooperative live streaming channels as well. Every other service we subscribe to works flawlessly. However, we can't get more than 10 seconds into a live stream on the Roku before it freezes and gives you the white circle of disappointment.

This happens on both of our Rokus. One is on WiFi and the other is on Ethernet.

[RokuERey]

Hi @cjsebes,

Thanks for reaching us here in the Roku Community!

We understand that you're having a channel playback issue when accessing The Roku Channel Live TV, and we'd like to learn more to see how we can help.

Let us know...

• How long have you been experiencing this?
• Are you also seeing this when watching the on-demand content on The Roku Channel?
• Is this intermittent, or does it happen constantly?
• What are the troubleshooting you've worked on and what didn't apply?

Please tell us more about this so that we can further assist you.

Regards,
Rey