Channels & viewing

[mindpilot]

The Roku Channel will not play anything. Click, play, it says "loading" for a couple seconds then goes back to the previous screen. Uninstalled, reinstalled, updated. Still doesn't work. Had the same problem with HBOmax a couple months back. Gave up on that because it works fine on my laptop. Everything else, hulu, youtube TV, Parmount+ all work fine. 3920MX Premier, Software 10.5.0, build 4208-91

[atc98092]

Given that your model number ends in MX, are you located somewhere other than the US? The Roku Channel is not available outside of the US and Canada.

[atc98092 · Accepted solution]

Roku does not support use of a vpn, and discussion about it is prohibited here on the forum. The Roku Channel is not available in your country, end of discussion. 

[MD7514]

I own a TCL ROKU TV and the ROKU channel and the two subscriptions I bought will not load on the TV.  

[atc98092]

@MD7514 Do you live somewhere other than the US or Canada? What subscriptions are you referring to?

[mtbrooster]

I also have this same issue, I live in Canada.  All other services stream without issue, just Roku won’t.  I have removed, re-added, updated, reset entire TCL tv to factory.  I do not have a VPN.

[Cace]

**bleep** you and all rules and laws. FREEDOM **bleep**!

[Frances2325]

Just bought a Roku in the UK, from the Amazon UK Roku store, and it won't play Roku channel.  It's not connected to any VPN.  Really hope you're not telling us that a UK-bought Roku device won't play Roku content because it's in the UK.

[renojim]

@Frances2325, it looks like UK and Mexico have been added since the last time I checked, so you should be able to get it.

How do I get The Roku® Channel? | Official Roku Support

When you say "won't play", what do you mean exactly?  Can you access it on a computer via the webpage?

https://therokuchannel.roku.com/

It also seems like it's not uncommon for people in the UK to unwittingly set up a US Roku account which can really foul things up.  Do you see the usual UK-only channels/apps like ITVX and Channel 4?

[ogopogo]

what an **bleep**