Help

Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
RonnieBeas
Newbie
‎05-07-2023 04:07 PM

Resolution change without seeing the screen

Help needed!! I can’t see anything on my tv and I know I need to adjust the resolution. Does anyone know how to adjust the resolution without being able to see the screen or know how to reset the resolution? 

0 Kudos
2 REPLIES 2
RokuKarla
Retired Moderator
‎05-07-2023 04:42 PM

Re: Resolution change without seeing the screen

Hi @RonnieBeas

Thanks for reaching out here in the Community!

We recommend doing a restart of the Roku. Settings > System > System restart. Then If that doesn't work, try adjusting the Display type settings manually Settings > Display type, and set it to your set's actual resolution instead of "Auto detect"

We suggest also checking this page for tips and troubleshooting steps for this type of issue: How do I change the display type on my Roku® streaming player?


Regards,
Karla

0 Kudos
Looknow12
Channel Surfer
‎06-16-2023 05:57 PM

Re: Resolution change without seeing the screen

The question asked is how to change or go back to a lower resolution because they can't see the screen.  You've provided instructions if you can see the screen. 

Labels