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Kincaid's avatar
Kincaid
Reel Rookie
5 years ago
Solved

Roku ap not working on Firestick in Canada?

I just purchased my Amazon Fire stick here in Canada because I saw the announcement from Roku saying the channel is now supported. I can open the ap but I get this message "The Roku channel is temporarily unavailable. Please try again in a few minutes". A day later I am still getting the same message. 

  • stephenlee27701's avatar
    stephenlee27701
    4 years ago

    I was able to use Roku App in South America in the past......like a couple of months ago......but not now. With or without a VPN, didn't matter.

     

10 Replies

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  • I couldn’t even install

    when I go to the Amazon App Store it says App you are looking for can’t be found? I’ve Also tried on a browser and it says not available in uour region and further down where it says the regions available or say Canada which you guessed it is my region???

    • sassybear65's avatar
      sassybear65
      Newbie

      It sucks that we can’t get it here but others get it, so will Canada get on a firestick and not using a vpn. I tried and says unavailable.

      thanks

      Sassybear

  • RokuMary-F's avatar
    RokuMary-F
    Community Moderator

    Thanks for the inquiry, Kincaid.

    Currently, The Roku Channel is available to access in Amazon Fire TV streaming devices, Fire TV Edition smart TVs, and Fire TV Edition soundbars in the US region.

    For more information, check out our post on the Roku Blog here: https://www.roku.com/blog/amazon-fire-tv

    Thanks,

    Mary

      • Bracelet4Cancer's avatar
        Bracelet4Cancer
        Reel Rookie

        WERE you ever able to access the Roku Channel on your Firestick in Canada??

  • Same happens to me en Central America, Im ussing firestick 4K and a vpn service but not working, what can I do..?

    • RokuDanny-R's avatar
      RokuDanny-R
      Retired Moderator

      Bracelet4Cancer gegatronix

      Thanks for the posts.

      As stated previously in this thread, The Roku Channel on Amazon Fire TV streaming devices is only available in the US.


      Thanks,
      Danny

      • Wildfire-2023's avatar
        Wildfire-2023
        Newbie

        Hi there, I have a Roku tv and Amazon fire stick 4k, I live in Ontario Canada and seen your ad saying that Amazon fire stick is now supported, if this is true then why is the roku channel only supported in the UNITED STATES and not Ontario Canada, I strongly disagree with you advertising the wrong information about the roku channel app. you really need to fix your ad or let us Canadian's have access to the roku channel app on our fire stick