Channels & viewing

[SherryOsborn323]

Please stop showing the same commercials three times in a row it's annoying

[RokuMary-F]

Hi @SherryOsborn323,

Welcome to the Roku Community!

We understand that you are inquiring about frequent ads on your Roku. Can you please provide us with more specific information about the issue you are experiencing? Which streaming channels are you experiencing this issue on? Does the issue only occur on a specific channel or all channels on your Roku device?

With more detailed information, we will be able to assist you further.


Best regards,
Mary

[Sharonevermore]

They keep playing the same five annoying commercials over and over every time they go to a break showing them up to two times during the break it's like they are brainwashing you or trying to annoy you enough to change the channel

[RokuNimfa-C]

Hi @Sharonevermore, 

Welcome to the Roku Community. 

We're sorry to hear about your experience. And we'd like to know more about how we can help. Could you provide the requested information posted by @RokuMary-F above?

We look forward to hearing back from you soon.


Regards, 
Nimfa

[Sharonevermore]

Yes this happens on the channel America's real voice the same commercials get played over and over every time they go to commercial break the same five to seven commercials sometimes twice during one break please play a more diverse amount of commercials it is like you are doing it on purpose either brainwashing or trying to make people mad enough to change the channel if it doesn't change I'm going to fire stick to watch the channels I want to watch without aggravation and I will cancel my Roku account

[RokuNimfa-C]

@Sharonevermore

Thanks for following up. 

We appreciate you taking the time to provide us with additional details. For more information about that channel's commercials and functionality, you'll want to contact channel support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.

Please let us know if there is anything else we can assist you with.


Regards, 
Nimfa

[Sharonevermore]

They are all Roku commercials and they don't do this on fire stick