Channels & viewing

[joechement]

Chicfila commercials every few minutes...disgusting! Can only watch 10 minutes of a show then the commercial plays and stalls. I then have to restart the program and then the commercial plays again..I usually just give up and shut roku off

[RokuCarly]

Thank you for sharing your feedback, @joechement.

We regret to hear about the trouble and inconvenience this may have caused you. 

May we first know on what specific app or channel you have experienced this? In addition, does this happen to all of the streaming apps/channels on your Roku player? 

We'll be looking forward to your response as we are more than willing to take a closer look at your concern. 

Thanks,
Carly

[fedupwithtv]

THEIR RESPONSE IS ALWAYS THE SAME (LETS PLAY STUPID) AND ASK WHAT TIME, CHANNEL, ETC. LISTEN UP ROKU, ITS EVERY CHANNEL, EVERY DAY, ALL THE TIME. THEY ARE SET IN THEIR WAYS AND IT COMES FROM THE TOP IDIOT IN SOME OFFICE WHO DOSENT CARE WHAT THE PUBLIC SAYS. BUT THEY STILL CONDUCT SURVEYS, WHY? WHEN YOU DONT LISTEN TO THE PEOPLE WHO WATCH AND KNOW WHAT HAS TO BE CHANGED, SO STOP APLOLOGISING AND DO SOMETHING

[RokuArjiemar]

@fedupwithtv,

We appreciate your post,

Thanks for letting us know about your experience with commercials and ads. We understand that repetitive ads take out the fun of the streaming experience. We want to assure you that we are committed to following the proper standards with our commercials and ads to avoid offensive and inappropriate displays of content.
We'll forward your comments to the appropriate Roku team for review. 

Thanks,

Arjiemar