Channels & viewing

[emo10001]

I'm having the same issue trying to do a playback from the Bally Sports app on an ONN Roku Tv

[MyShoesAreMuddy]

I have the same issue on the Bally App

[RokuEuniceL]

Hi @emo10001 @MyShoesAreMuddy,

Greetings from the Roku Community!

We're glad to assist you with your problem on the Bally app. We'd like to know more about it so we can further assist you. What do you see on your screen when you’re trying to play a content? Are you getting any error messages or error codes while trying to play a game?

We'll be waiting for your reply.

Kind regards,

Eunice

[MyShoesAreMuddy]

Video Error

buffer:loop:unset:DRM exception: Http error 403:extra:etype:buffer

[RokuJanadeeK]

Thanks for letting us know about this issue. @MyShoesAreMuddy.

Kindly try to perform the correct sequence to reboot this channel by removing the channel, restarting the device, and adding the channel. You can also try to check for the channel's update by clicking the star button on your remote.

Please let us know if this fixes the issue.

Regards,
Janadee