Channels & viewing

[Bairdpopcorn]

I use ROKU Media Player to show a slideshow throughout the day at my store.  When I first purchased it, it would run 24 hours.  Now with updates, it keeps timing out.  I have the Sleep Timer turned off.  Any ideas how to keep it running?

[makaiguy]

Be sure you don't have the Roku  "Bandwidth saver* turned on.  You can turn this feature on and off via Settings > Network > Bandwidth saver.

[VM9]

No, this solution doesn't work.

[RokuDanny-R]

@VM9

Thanks for the post.
Can you please clarify the issue you are experiencing?

With more detailed information, we will be able to assist you further.

Thanks,
Danny

[Beac0n]

Was this question ever resolved.  I have the same issue.  I use the roku media to display office directory is a small office building (one slide for each floor).  I use a thumb drive so I can easily update the entrance directory.  The new Roku TV we just purchased times out after a few hours.  The old TV didn't do that.  Times out after a few hours and goes back to the media selection screen.

[renojim]

@Beac0n, I don't know if it affect it or not, but make sure you have the "Bandwidth saver" disabled under Settings->Network.

[Beac0n]

I failed to mention that I don'teven have the TV connected to the network.  I connected, updated the software, and did a factory resest. Then disconnected the the network. After that it still does the same thing.

[RokuCarly · Accepted solution]

Warmest welcome here in the Roku Community, @Beac0n!

It is highly appreciated that you've reached out to us for support and we'd be more than happy to be of assistance regarding your concern about the time-out issues you're currently experiencing.

Kindly try to navigate to your Home screen. Scroll up or down to select Settings > System > Power > Auto power-saving and make sure to disable the options available.

Let us know how it goes and we'll continue assisting you from there. Hope this helps!

Best regards,
Carly