Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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KJO-29
Newbie

Re: RLP-1006: Unable to play.

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Has anyone come up with a solution?

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RokuDanny-R
Retired Moderator

Re: RLP-1006: Unable to play.

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Hi everyone,

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Spectrum support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

For more information about that specific error code, visit Spectrum's support page here: https://www.spectrum.net/support/tv/troubleshooting-error-codes-spectrum-tv-app-spectrumtvcom/

You can reach Spectrum support here: https://www.spectrum.net/support/

Thanks,
Danny

Danny R.
Roku Community Moderator
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Re: RLP-1006: Unable to play.

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I'm just now having the problem with this code.  It's 5:14pm eastern standard time.

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wondra
Newbie

Re: RLP-1006: Unable to play.

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Same problem here! How do we fix it. 

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RokuDanny-R
Retired Moderator

Re: RLP-1006: Unable to play.

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@songstylist @wondra 

Thanks for the inquiry.

As stated in my previous post, you'll want to contact Spectrum support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

For more information about that specific error code, visit Spectrum's support page here: https://www.spectrum.net/support/tv/troubleshooting-error-codes-spectrum-tv-app-spectrumtvcom/

You can reach Spectrum support here: https://www.spectrum.net/support/

Thanks,
Danny

Danny R.
Roku Community Moderator
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Frank4
Newbie

Re: RLP-1006: Unable to play.

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Hello, last 3days have same error code. Rlp1006

I reset my router (orbi) reason intermittent interference.  After resetting my router and reloading, i deleted spectrum app on tv, and reinstalled,working fine. Yes, I have 2ea roku tvs.

Frank

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Mike777
Newbie

Re: RLP-1006: Unable to play.

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i get the RLP 1006 error code on Spectrum and on Netflix. Tried unplugging, waiting a couple minutes, no success.  Tried reset, no success.  What's up?

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RokuIrene-S
Retired Moderator

Re: RLP-1006: Unable to play.

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@Frank4 @Mike777

Thanks for the inquiry.

As stated in a previous post, you'll want to contact Spectrum support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

For more information about that specific error code, visit Spectrum's support page here: https://www.spectrum.net/support/tv/troubleshooting-error-codes-spectrum-tv-app-spectrumtvcom/

You can reach Spectrum support here: https://www.spectrum.net/support/


All the best,
Irene

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jarbarian
Reel Rookie

Re: RLP-1006: Unable to play.

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Not true, Danny.  I have to reboot my ROKU receiver. If it was a Spectrum problem, the RLP-1006 error would persist through reboot.


ROKU has had a couple years now to get this fixed.  It's high time ROKU stop punting to Spectrum and actually do some homework and get this resolved.

ReefRider
Reel Rookie

Re: RLP-1006: Unable to play.

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ON YOUR REMOTE....Hit HOME button 5 times, UP button ONCE.  Reverse button twice.  Fast forward button twice.  Do this exactly as I wrote.   Your TV will reset itself.   Give it approx. 2 minutes.    

 

Channels will be fine after this.