Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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jarbarian
Channel Surfer

Re: RLP-1006: Unable to play.

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Not that I doubt you, but where is this documented?

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ReefRider
Reel Rookie

Re: RLP-1006: Unable to play.

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Search YouTube for "roku tv flickering black screen"  I had an issue with my TV a year ago and thw TV reset corrected it. 

Yesterday,  I had the issue with my spectrum app not loading the channels.  I reset my TV and everything was fine. 

 

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transplantwest
Streaming Star

Re: RLP-1006: Unable to play.

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Thanks user "reefrider"

this wild sequence worked..... 3 am and need the white noise to go back to sleep !!

ON YOUR REMOTE....Hit HOME button 5 times, UP button ONCE.  Reverse button twice.  Fast forward button twice.  Do this exactly as I wrote.   Your TV will reset itself.   Give it approx. 2 minutes.    

Spoke too soon, now after two minutes just clocks, like buffering. after rebooting again working... for now. 

All good in the morning. 

 

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Re: RLP-1006: Unable to play.

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Remove and re-install app.

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RokuEuniceL
Retired Moderator

Re: RLP-1006: Unable to play.

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Hi @Galactica51,

Greetings from the Roku Community!

Thank you for reaching out to us. We understand you are having the same issue as this thread, and you have tried removing and re-installing the app. We'd like to know more about it so we can further assist you. Please provide us with more details.

  • When did the issue start?
  • Have you tried restarting your network router?
  • Is the issue happening on your other Roku devices, or is it happening to one Roku device only?
  • Have you tried updating your software to the latest version?
  • Have you tried restarting the system on your Roku device?

See more tips and troubleshooting steps for this type of issue here: Resolving a channel playback issue

Let us know how it goes, and we'll be glad to further assist you.

Kind regards,

Eunice

Eunice L.
Roku Community Moderator
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