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heidiry17
Reel Rookie

Puerto Rico FTA channels. Application

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I went to open the Puerto Rico FTA channels this morning and it says that "This channel is not longer available" and for more info to go to roku.com/channel removed but there is no explanation. 

But they withdraw the monthly payment yesterday. 

Please help. 

Thanks. 

1 Solution

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RokuCarly
Community Moderator
Community Moderator

Re: Puerto Rico FTA channels. Application

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Hi, @bamadiez.

Most apps or channels on the Roku streaming platform are being created, maintained, and updated by the channel providers themselves independently. It may be possible that they removed their app from the platform and may or may not bring it back. Only the channel providers can further clarify or confirm this. 

Thanks,
Carly

Carly Y.
Roku Community Moderator

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28 REPLIES 28
DarleneD25
Newbie

Re: Puerto Rico FTA channels. Application

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Yes we need an explanation!! 

Tudiosa69
Newbie

Re: Puerto Rico FTA channels. Application

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Me pasó lo mismo a mi alguien sabe le número a llamar a Roku

 

 

pimpjuice6439
Reel Rookie

Re: Puerto Rico FTA channels. Application

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My renewal is due tomorrow and I am hesitant to cancel it yet because of faith moreless. We need an update on what is going on and have the channel restored and working. I did the Roku recommended troubleshooting and I don't have the application anymore. Please don't select remove app from your Roku or you will lose the app from it. 

We need Puerto Rico FTA Channels application up and running, guys!

janetveve
Newbie

Re: Puerto Rico FTA channels. Application

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Yes. This is happening to my parents too. Please fix. They are seniors and really need this app to stay in touch with the island they miss so much.

vriefkohl
Newbie

Re: Puerto Rico FTA channels. Application

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Yes. I agree. Need explanations as to why it was removed without noticed. 

Santiago74
Newbie

Re: Puerto Rico FTA channels. Application

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PLEASE BRING BACK PUERTO RICO FTA CHANNELS! We were devasted to see that it was removed. Please fix this.

Freddy2
Newbie

Re: Puerto Rico FTA channels. Application

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Yo llame pero no esta en su control 

Freddy2
Newbie

Re: Puerto Rico FTA channels. Application

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It's not in there power that's what they told me.  But yes very sad

pimpjuice6439
Reel Rookie

Re: Puerto Rico FTA channels. Application

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Who is saying that? Roku support or the app developer?

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