Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Smurfet16
Newbie

Problem watching GB News live

I’m having the same problem, it’s driving me mad. I’m spending too much time trying to reboot it.  I give up and watch it on my phone instead. 

Labels (1)
0 Kudos
1 REPLY 1
RokuCarly
Community Moderator
Community Moderator

Re: Problem watching GB News live

Welcome to the Roku Community, @Smurfet16!

We appreciate you letting us know about the streaming issues you've encountered with the GB News app on your Roku device. We'd be happy to suggest some steps to help you troubleshoot this app. 

Kindly follow the steps provided below so we can refresh its system :

  1. Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
  2. Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
  3. Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel

We need to make sure that these steps have been done precisely to work. You may also check this support article related to this matter: How to resolve a channel playback issue

Keep us posted on how it goes, and we'll go from there.

Warm regards,
Carly

Carly Y.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.