Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
volleydrummer
Channel Surfer

Pricing Conflict on Express 4K+

Hi...I cannot find a link on the Roku website to send this information: On the Roku Express AND Roku Express 4k+ webpages, at the BOTTOM of both pages, the price shown for the Express 4k+ is $17.99 = same price as the Roku Express.   Whereas at the top of the Express 4k+ page the price is $24.99.  I clicked the "Add to Cart" button for the Express 4k+ at $17.99 and the cart entry is the Express.

I was going to order the Express 4k+ at the $17.99 price, NOT the Express.   Which price is correct, please?  If $24.99 is the correct price, please correct ASAP!   I'm quite sure some people have completed an Order believing they will receive the Express 4k+.
 
Thank You and Sincere Appreciation for attention to this matter.
0 Kudos
2 REPLIES 2
RokuTakashi
Community Moderator
Community Moderator

Re: Pricing Conflict on Express 4K+

Hi, @volleydrummer 

Good catch!

Thank you for bringing this to our attention. Our team has verified the information you provided, and the prices are now corrected.

For more information, you can visit the links down below and check the corrected prices.

Roku Express

Roku Express 4K+

If you have further concerns or inquiries, feel free to reach out to us anytime

Happy Streaming! 💜

Thanks,
Kash

Takashi O.
Roku Community Moderator
0 Kudos
volleydrummer
Channel Surfer

Re: Pricing Conflict on Express 4K+

@RokuTakashi Thank You for the reply, BUT I clicked on the Express 4K+ link and the price at the bottom of the page is still $17.99.   I will try to add/insert a picture.  This will be a 1st and hopefully successful...

Thank You again, volleydrummer.

 
 
 
 

Capture.JPG

 

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.