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Gzmama07
Newbie

Premium Plus still not working.

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I've done everything that's suggested to view the Premium Plus shows, and it is STILL not working. Is there a number to call? Very frustrating.

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RokuAustin
Community Manager
Community Manager

Re: Premium Plus still not working.

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Hi @Gzmama07,

You'll need to contact Paramount+ directly and they can perform a backend function. Their contact information is listed in the first post, HERE.

Roku Community Team

Happy Streaming!

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RokuJechealR
Community Moderator
Community Moderator

Re: Premium Plus still not working.

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Hi @Gzmama07,

Thanks for reaching out here in the Roku Community!

We understand that you've already taken such amazing troubleshooting steps to reproduce the issue and that you want to contact the channel provider's customer support for further assistance. Can you please specify the channel you mean that has Premium Plus shows? (ex. Peacock, Paramount) so that we can give their information if available.

We'll be eager to wait for your update. Thank you!

Best regards,

Chel

Jecheal R.
Roku Community Moderator
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RokuAustin
Community Manager
Community Manager

Re: Premium Plus still not working.

Jump to solution

Hi @Gzmama07,

You'll need to contact Paramount+ directly and they can perform a backend function. Their contact information is listed in the first post, HERE.

Roku Community Team

Happy Streaming!

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
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