Channels & viewing

[Gzmama07]

I've done everything that's suggested to view the Premium Plus shows, and it is STILL not working. Is there a number to call? Very frustrating.

[RokuJechealR]

Hi @Gzmama07,

Thanks for reaching out here in the Roku Community!

We understand that you've already taken such amazing troubleshooting steps to reproduce the issue and that you want to contact the channel provider's customer support for further assistance. Can you please specify the channel you mean that has Premium Plus shows? (ex. Peacock, Paramount) so that we can give their information if available.

We'll be eager to wait for your update. Thank you!

Best regards,

Chel

[RokuAustin · Accepted solution]

Hi @Gzmama07,

You'll need to contact Paramount+ directly and they can perform a backend function. Their contact information is listed in the first post, HERE.

Roku Community Team