Scenario: When using the #YouTube app, if I pause a video, then "walk away" long enough to where the Roku goes into screensaver mode, I cannot use the remote and have to do a hard reboot of the STB in order to reset and get the connection re-established.
Troubleshooting performed: Checked for latest software of app and Roku, repeatedly tested on Youtube, have not tried on other apps.
Issue ID/Serial number/Software version and build: 4630X / Roku Premiere + / YR00EH750006 / Device ID 7KA78E750006
Channel software version, if applicable: V 2.20 / build 110005159
Anything else we should know?: Remote via Android app works just fine. Used it to perform soft reboot via menu and physical remote still will not work until after I unplug and re-plug AC power to the device to reboot.
Sometimes I will be watching Youtube videos while working from home and have them on in the background and if I pause a video to attend an online meeting is an example of when I notice this occur.
Screensaver: Aquatic Life