Channels & viewing

[Madking1]

My tv 75" Class Plus Series QLED 4K Smart RokuTV (model 75R6A5R/75R6AX) has some channels that are freezing on the Pluto TV app. Just to name a few:
1. More tv Sitcoms

2. Pluto Spotlight

3. Pluto Action

I have restarted tv. uninstalled the app. Did a factory reset. Did a system reset. I have fiber internet. Anyone know of a fix? Pluto TV help isn’t helpful so hoping someone here might have some idea  

[Madking1]

Bump

[RokuTakashi · Accepted solution]

Hi, @Madking1 

Thanks for posting here in the Roku Community.

We appreciate you for sharing this information with us, and we understand that you've experienced freezing content on your Roku TV.

For this matter, we recommend reaching out to Pluto TV's support directly, and letting them know about the issue you have encountered. Most channels on Roku are designed and maintained by the channel providers themselves.

For more information, you can reach out to them at Pluto TV Support

We hope you find this information useful, and feel free to let us know if you have further concerns or inquiries.

Best wishes,
Kash