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Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Rosalinda0801
Reel Rookie
‎12-12-2022 05:16 PM

Re: Playback non network related

The model is NS-39DR510NA17. 39" Insignia Roku tv

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jbruize
Reel Rookie
‎12-13-2022 03:47 PM

Re: Playback non network related

I have the same model and the exact same issue.

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RokuDanny-R
Retired Moderator
‎12-20-2022 12:26 PM

Re: Playback non network related

Hi Community users,

Thanks for the posts and updates.

At this time, we would recommend trying to reboot your Roku device and seeing if the issue is continuing to occur. You can reboot your Roku device through Settings > System > System restart or by unplugging your Roku device and plugging it back in.

Please keep us posted what you find out and we will be able to investigate the issue you are experiencing further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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