Willy829
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10-04-2023
07:30 PM
Picture not appearing but sound is there’s
We view spectrum through our Roku, someone sat on the remote and the is still there but no live picture, just a screen with upcoming episodes. I cannot get the picture to reappear.
any thoughts??
2 REPLIES 2

RokuJanadeeK
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10-05-2023
11:35 AM
Re: Picture not appearing but sound is there’s
Hi @Willy829,
Thanks for letting us know about this issue.
We understand the issue you're having with the display. We'll do our best to help.
Kindly try to perform a system reboot on your device by going to Settings> System > Power (skip if the option is unavailable) > System Restart.
We hope this helps. If the issue persists after doing so, please inform us so we can continue assisting.
Regards,
Janadee
Nadee K.
Roku Community Moderator
Roku Community Moderator
Jpilzer
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04-25-2024
06:58 PM
Re: Picture not appearing but sound is there’s
WORKED LIKE A CHARM!