Channels & viewing

[Hchance]

I chose a show, now it gives me the show sound but no picture

[Hchance]

Something happened and pic came on

[RokuTakashi]

Hi, @Hchance 

Thanks for reaching out!

We'd like to help. Can you tell us more about the issue you have encountered? Also, on what specific app are you accessing the content?

Keep us posted.

Thanks,
Roku Community Team.