Channels & viewing

[Alexac314]

I have tried everything to launch my Peacock app. Remove it and add it back. Reset my network setting. Reset my tv. The app will not load. It opens to a black screen and just brings me back to the Home Screen. It is up to date. My TV is to up to date. My network connection is strong. 

I'm starting to really not like Roku TV’s. I’m going to look into other smart TV’s because I am constantly having issues with Roku

[RokuJohnB]

Hi @Alexac314,

Thank you for your first post here in the Roku Community!

We appreciate the troubleshooting steps that you have done so far. If the issue persists on one channel after attempting the troubleshooting steps and videos from other channels play fine, contact the channel provider's customer support team to report the problem and get help. The channel developers themselves maintain channels on Roku. In this case, an issue within that specific channel likely needs to be addressed with an update from them.

If there's anything else that we can do to assist you, please keep us posted.

Kind regards,
John